Burns Sieber Chartered Accountants and Business Consultants is committed to protecting the privacy of our clients, prospective clients, and website visitors. This policy explains how we collect, use, store, and disclose personal information, and how you can exercise your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

We are Burns Sieber Chartered Accountants and Business Consultants, a professional services firm providing accounting, taxation, business advisory, and superannuation services from our offices at 1st Floor Romany House, 256 Fitzgerald Street, Perth WA 6000.

What information we collect

We collect personal information that is reasonably necessary to provide our services and operate our business. This may include your name, contact details including email address, phone number and postal address, business name and ABN, financial information relevant to the services we provide, information about your assets, income, superannuation, and business affairs, identity documents where required by law, and information you provide when contacting us or submitting an enquiry through our website.

We collect information directly from you in most cases, including through meetings, correspondence, signed engagement documents, and forms submitted through our website. In some cases we may collect information from third parties such as the Australian Taxation Office, ASIC, or other government agencies in the course of acting on your behalf.

How we use your information

We use personal information to provide accounting, tax, advisory, and superannuation services, to communicate with you about your affairs and our services, to meet our legal and regulatory obligations including obligations under the Tax Agent Services Act 2009, to manage our client relationships and business operations, and to send you relevant news, updates, or information about our services where you have consented or where we are permitted to do so by law.

We will not use your personal information for any purpose that is unrelated to the services we provide without your consent.

Disclosure of your information

We may disclose your personal information to government agencies including the Australian Taxation Office, ASIC, and the ATO where required by law or where you have authorised us to do so, to professional referral partners and specialist advisers where relevant to your matter and with your knowledge, to service providers who assist us in delivering our services, including software providers and cloud storage services who are bound by confidentiality obligations, and to any other party where we are required or permitted to do so by law.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Overseas disclosure

Some of the technology services we use to manage our practice may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle information in a manner consistent with Australian privacy law.

How we store and protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes secure file storage, access controls, and staff training on privacy obligations. When personal information is no longer required, we take reasonable steps to destroy or de-identify it in accordance with our legal record-keeping obligations.

Cookies and website analytics

Our website uses cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. This may include information such as pages visited, time spent on the site, and the device and browser used. This information is collected in aggregate and is not linked to your identity. You can disable cookies through your browser settings, though some features of the site may not function as intended if you do so.

Access and correction

You have the right to request access to personal information we hold about you, and to ask us to correct information that is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act 1988.

In some circumstances we may be unable to provide access, for example where doing so would reveal information about another person or where we are required by law to retain the information. If we decline a request, we will tell you why.

Complaints

If you have a concern about the way we have handled your personal information, please contact us in the first instance. We will investigate and respond to your complaint promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

For any privacy-related queries, requests, or complaints, please contact us at:

Burns Sieber Chartered Accountants and Business Consultants
1st Floor Romany House,
256 Fitzgerald Street,
Perth WA 6000
PO Box 261, North Perth WA 6906
T: (08) 9227 6110
E: admin@burnssieber.com.au

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website, with the date of the last update shown at the top of this page.

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